PhD Theses
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Browsing PhD Theses by Subject "Citizen participation"
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Item Corporate social responsibility management systems in Tanzania Opportunities, Challenges and Prospects for Local Communities’ Participation in the Decision-Making Processes(University of Dar es Salaam, 2015) Mbirigenda, Shukrani KassianCorporate Social Responsibility (CSR) is not simply a business case but a tool for companies to contribute in solving societal problems. However, there is evidence that local communities in Tanzania are manifesting negative responses to CSR projects and programmes. This study set out to interrogate the CSR management systems that companies in Tanzania employ and the opportunities, challenges and prospects that the local communities have in participating in CSR decision-making processes, and if the outcomes had any correlation to the negative responses manifested by some local communities towards CSR projects. The study was largely qualitative. It used interviews, focus group discussions (FGDs) and observations to collect data. It used stakeholder theory to analyse and explain the relationship between companies and communities, how the two key actors relate and co-exist, and how that relationship could be significantly improved through CSR. The study found out that both companies and government had no common CSR management systems in place. It further found that companies did not engage local communities in decision-making processes and thus CSR tended to create local communities’ dependence on the companies. The study concluded that there is a strong correlation between lack of participation of local communities in the CSR decision-making processes and local communities’ negative responses towards CSR projects. The study therefore recommends that companies should institutionalize community participation in CSR decision-making and the government should seek to coordinate and promote CSR programmes through an explicit CSR policy.