Training and development practices in private work organizations a case of Stanbic bank Tanzania limited

Abstract

This study investigated the way Training and Development was practiced for effective productivity of employees and organizations at large. The study was conducted at Stanbic Bank Tanzania Limited Head Office, which is located along the Kinondoni and Ali Hassan Mwinyi Roads in Kinondoni municipality, Dar es Salaam. Three objectives guided this study. The first objective was to assess the quality of Training and Development provided by the management to the employees, the second was to find out whether or not employees were satisfied with what they learn from the training program and to find out whether or not the Training and Development activity has positive effects on the productivity of employees in the organization. In this study, simple random sampling technique was employed. Primary data was collected through questionnaires. On the other hand, data was collected through documentary review to supplement information obtained through primary data. Data was analyzed qualitatively. The findings revealed that some employees were not aware of the existence of Training and Development policy at Stanbic Bank Tanzania Limited. The study revealed that Training Needs Assessment was not applicable to some employees and some respondents reported that the selection of employees for training was done unfairly despite the fact that the majority of respondents confirmed that there was an existence of Training and Development policy and a training program in place. The study further revealed that the majority of employees did not meet their expectations after training. Likewise, the study established that Stanbic Bank Tanzania Limited had put little effort in monitoring and evaluating performance of employees after training, hence the feedback mechanism after training became a challenge in the entire training program. The study recommends that Stanbic Bank Tanzania Limited should exert more efforts in Training and Development to enhance skills, knowledge, abilities and competence of employees. Also, for training and development to be effective, it is recommended that Stanbic Bank Tanzania Limited should create a learning culture for effective performance of employees.