Contribution of electronic ticketing in improving aviation industry in Tanzania: a case study of the Precision Airways- Tanzania

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dc.contributor.authorIsmail, Mussa
dc.date.accessioned2019-12-19T13:45:03Z
dc.date.accessioned2020-01-08T09:55:46Z
dc.date.available2019-12-19T13:45:03Z
dc.date.available2020-01-08T09:55:46Z
dc.date.issued2008
dc.descriptionAvailable in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class Mark (THS EAF HD9711.I85)en_US
dc.description.abstractThe overall objective of this study was to analyze the use of E-ticketing technology in airline industry and its contribution in improving aviation industry in Tanzania. More specifically the study intended to: review the electronic ticketing process within experience of precision airways; provide an overview of electronic ticketing and interline air E-ticket process; and its benefit to progressing air transport in Tanzania; and to discuss future ticketing practices and provide an update on latest industry activity. The study employed observation method, interview and questionnaires, where sixty two (62) persons from three districts Kinondoni, Ilala and Temeke in Dar es Salaam region were interviewed. The majority of persons interviewed were workers and business persons performing their activities within Dar es Salaam region. Farmers/peasants and students were also interviewed at the Julius Nyerere International Airport when waiting for their flights. Primary data through questionnaires were analyzed and the results were presented using tables to supplement and support explanations. The results from the analysis of both the primary and secondary data made the study to come up with the conclusion that, e-ticketing transformation proves itself as a definite, positive step forward for both consumers and air travel industry. Also areas for further research were identified. From the study, it is recommended that aircraft activity generally has a greater effect on the demand and capacity of the runway and apron system, while passenger activity has a greater impact on the terminal and land side facilities.en_US
dc.identifier.citationIsmail, M (2008) Contribution of electronic ticketing in improving aviation industry in Tanzania: a case study of the Precision Airways-Tanzania, Master dissertation, University of Dar es Salaamen_US
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/5906
dc.language.isoenen_US
dc.publisherUniversity of Dar es Salaamen_US
dc.subjectAircraft industryen_US
dc.subjectAviation industryen_US
dc.subjectReservation systemsen_US
dc.subjectPrecision Airwaysen_US
dc.subjectTanzaniaen_US
dc.titleContribution of electronic ticketing in improving aviation industry in Tanzania: a case study of the Precision Airways- Tanzaniaen_US
dc.typeThesisen_US

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