Utilization of social support services among married people in Dar es salaam region, Tanzania

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Date
2015
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es salaam
Abstract
Using both quantitative and qualitative approaches, this study investigated the utilisation of formal social support services by married people. Specifically, the study identified the factors influencing married people’s utilisation of formal support services and established the trend in the utilisation of such services in a period of five years, 2008-2012. The study employed a multiple case study design. Where, five social support sites selected in Dar es Salaam region were involved in the study. The study involved 25 married people, 15 divorcees and six social support providers who were selected through convenience sampling, multistage sampling and purposive sampling respectively. Documentary review, interviews, observation and Focus Group Discussion were used in collecting data. Data were analysed qualitatively through content analysis and qualitatively with help of SPSS version 16.On one hand, the study established that encouragement from significant others and the need for fairness were the most prevalent reasons pushing the married people’s utilisation of formal social support services. On the other hand, traditional beliefs, fear of judgement, fear of disclosing family secrets, lack of insight into what formal social support services entails, poor prior experience, and poor quality of services, inadequate infrastructures and normalisation of marital conflicts were found to be major constraints contributing to low utilisation of formal social support services. The level of utilisation of formal social support services among married people in the five sites was found to be higher at Bakwata, (Muslims) followed by Msimbazi Centre (Catholic), Kinondoni municipal and Ilala munispal sites. The lowest utilisation of such services was registered in Temeke municipal site. In addition, there was a higher utilisation of formal social support services by married people in religious marriages than those in civil marriages and traditional marriages. On the basis of these findings, it is recommended that the government and private institutions should promote measures that reduce barriers to married people’s access to and utilisation of formal social support services, including the promotion of a wide range of social support services through the mass media, improvement of essential resources such as consultation rooms and waiting rooms, introduction of pre-marital counselling to young people, and integration of comprehensive curriculum on management of matrimonial cases in counselling courses
Description
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HQ692.9M37)
Keywords
Married people, Services for, Psychological aspects, Dar es Salaam region, Tanzania
Citation
Mashili, M.M (2015) Utilization of social support services among married people in Dar es salaam region, Tanzania.Master dissertation, University of Dar es Salaam, Dar es Salaam.