Assessment of the job training and development: the case of national microfinance bank (NMB) Arusha and Moshi branches
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Date
2008
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Publisher
University of Dar es salaam
Abstract
The study focuses on the assessment of the job Training and Development of employees in Commercial Bank. The approach used to carry out this study is the case study through which the researcher has been able to carry out in –depth investigation of the problem under study. Through interviews and questionnnaires, the researcher collected primary and secondary data to facilitate the study. Also documentary sources were used in collecting secondary data. From this study it was found that, Training and Development function NMB branches of Arusha and Moshi is poorly coordinated and implemented. It was further revealed that, NMB prefers to take employees for workshops and seminars which do not insist for more than two weeks. Research finding also showed that secure employees attend off the job Training on their own cost and at evening hours when they are although with assigned jobs. From the research findings, the researcher concluded that training and development function at NMB is poorly conducted. Moreover, the researcher recommended a number of issues to be addressed by NMB so as to improve the concerns for training and Development. Some of these issues are; NMB should put in place the means thought which it will ensure the effective implementation of the training and development programme. Involvementof employees in designing and implementation of training and development programs.
Description
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HF5549.5.T7Y66)
Keywords
Job training, Employee training, National Microfinance Bank, Employees, Training of, Banks and banking, Tanzania
Citation
Yona, S.G (2008) Assessment of the job training and development: the case of national microfinance bank (NMB) Arusha and Moshi branches.Master dissertation, University of Dar es Salaam, Dar es Salaam.