Accessibility and use of information on human settlement planning by the public: a case study of Mwananyamala Kisiwani, Kinondoni District, Dar es Salaam, Tanzania
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Date
2017
Authors
Journal Title
Journal ISSN
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Publisher
University of Dar es Salaam
Abstract
This study examined access to and use of information on human settlement planning by the public in Mwananyamala-Kisiwani Ward in Kinondoni District, Dar es Salaam. Specifically, the study was set to identify sources of information on human settlement planning consulted by the public, strategies used by human settlement officers for disseminating information to the public and challenges encountered by the public when accessing information on human settlement. Primary data were collected through questionnaires and interviews from 110 respondents while secondary data was obtained through documentary review.
The findings revealed that sources most consulted by users were ten cell leader's office, ward offices, local government offices and channels most used by information providers were municipal council offices and local government offices. Various challenges were faced by the public in getting access to and using information; with major ones being bureaucracy and poor response from information providers.
The study concludes that there is a mismatch between sources consulted and how information is disseminated. Secondly, the governments' sharing of information strategies are not user friendly, thus the level of public's awareness of the information on human settlement is low.
The study recommended that the Ministry of Works, Transport and Communication should improve the information communication infrastructures and should set implementable strategies to ensure accessibility and use of human settlement planning information is disseminated and accessible. Also, the Ministry should work closely with information professionals so that they can help to package the information.
Description
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HD109.5.T34K36)
Keywords
information, Kinondoni district, Dar es Salaam region, Tanzania
Citation
Kanyuma, L.S. (2017) Accessibility and use of information on human settlement planning by the public: a case study of Mwananyamala Kisiwani, Kinondoni District, Dar es Salaam, Tanzania. Master dissertation, University of Dar es Salaam. Dar es Salaam.