Usability of money transfer information systems: the case of swift and tiss in Tanzania
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Date
2007
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
The main objective of this study was to explore the usability of money transfer information systems in Tanzania. The study specifically addressed: linkage between reliability and usability; relationship between accessibility and usability; relationship between affordability and usability; of money transfer information systems. Respondents were drawn from 36 financial institutions which are members of SWIFT and TISS in Tanzania; 34 members are in Dar es Salaam region, 1 in Zanzibar and 1 in Kilimanjaro region. Questionnaire were adopted as the main tool of collecting data, variables and hypotheses were identified and developed to obtain statistical relationship. The results reveal that there is strong positive relationship between affordability and usability; strong positive relationship between efficiency and usability of money transfer information systems. This study concludes that in order to increase usability of money transfers information’s systems. Usability is a function of accessibility, affordability, reliability and efficiency of money transfer information systems.
Description
Available in print form, EAF collection, Dr. Wilbert Chagula Library, class mark ( THS EAF HG1496.T34M73 )
Keywords
Money transfer, Computer programs, Information storage and retrival systems, Tanzania
Citation
Mshangi, M ( 2007) Usability of money transfer information systems: the case of swift and tiss in Tanzania, Masters dissertation, University of Dar es Salaam, Dar es Salaam.