An assessment of library user education programmes in public University libraries in Tanzania: case study of University of Dar es Salaam and Ardhi University

This study assessed Library User Education Programmes (LUEPs) at the University of Dar es Salaam (UDSM) and Ardhi University (ARU) Libraries in Tanzania in Tanzania. A survey design was used to the study where both qualitative and quantitative approaches were employed Population of this study comprised of library users and library staff. Both convenience and purposive non-probability sampling techniques were employed to obtain samples. It involved a total sample size of one hundred twenty six (126) respondents both secondary and primary data collection methods were used whereby a slf-administered questionnaire was the main data collection instrument. Key findings revealed that both UDSM and ARU Libraries provide formal LUEPs for their library users. However, the effectiveness of these programmes at both university libraries is hindered by several challenges. These include: inadequate facilities, time constraints, financial support and poor turn-up of library users in attending the programmes. The study concludes that, the effectiveness of LUEPs at both university libraries still questionable. It is recommended that the budget for LUEPs should be increased; also, the LOP should be conducted after the completion of the integrated into the university’s curriculum or in some courses like Communication Skills and Development Studies which are compulsory to undergraduate students. Finally, cooperation between library staff and faculty members should be improved.