An assessment of the readiness of records and archives management division and Tanzania public service college in electronic records management

The study assessed the readiness of President’s Office Public Service Management, (PO¬PSM) in electronic records management at the Records and Archives Management Division (RAMD) and Tanzania Public Service College (TPSC). Data for the study were collected from both primary and secondary sources. Primary data were collected through self-administered questionnaire, face to face interview and non-participatory observation while secondary sources were collected through review of various documentary sources. Quantitative data were analyzed by using Statistical Product for Service Solutions (SPSS) whereby qualitative data were analyzed by using content analysis. Generally, the key findings revealed that the PO-PSM is not well prepared in electronic records management, since various factors were identified which hindered its effectiveness: such as, lack of awareness and attitude, lack of technical support, inadequate funding, lack of harmonized legal framework on electronic records management and shortage of experts in electronic records management. Other factors were inadequate facilities, and Internet connectivity. Also, PO-PSM and RAMD should mobilize for adequate funds from donors, government and private sectors to support implementation and utilization of ERM, staff training and acquisition of software and hardware applications. In addition to that, the RAMD should to be made increasing ICT facilities, and installation of e-records and security systems to enhance security of electronic records. Finally, the study recommends that the government should support higher learning institutions in introducing and enhancing LIS and e-records management curriculum at various colleges and universities in the country through the Ministry of Education and Vocational Training and TCU, government should ensure legal framework on e-records management are implemented.