Evaluation of implementation of human resource policy on recruitment and selection in Tanzania public service organization: a case of public service commission
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Abstract
Human Resource policies are guidelines that identify the organization intentions in recruitment, selection, promotion development, compensation, motivation and others. Human Resource policies serve as a road map for managers. Human resource policy on recruitment and selection governing public service is found in the Public Service Management and Employment Policy (1999), which were given legal force by the enactment of the Public Service Act No. 8 of 2002. This act established the public service commission to supervise the implementation of the policy. This study evaluates implantation of Human Resource Policy on Recruitment and selection in the public service. The study was conducted at Public Service Commission in Dar es Salaam region in Tanzania. The Commission was chosen for evaluation because is the one responsible for ensuring proper implementation of the policy in the public service. Data were collected using questionnaire, interview and documentary review, with the aim of assessing clarity of the policy statements, test understanding of the policy among members of the management and human resource officers and checking consistence in application of the policy in the Commission. Research was guided by research questions. The study found that the policy statements were clear to be understood by users, highly understood by both management and human resource officers and that it was consistently applied in the commission in dealing with new recruits in the entry post. The study suggested review of the policy since some of the recruitment and selection practices in the public service have changed.