Determinants of employee turnover in Tanzania financial institutions: cases of Barclays, Exim and Akiba Commercial Bank

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dc.contributor.authorClement, Kokusima
dc.date.accessioned2019-11-30T08:37:25Z
dc.date.accessioned2020-01-08T09:53:39Z
dc.date.available2019-11-30T08:37:25Z
dc.date.available2020-01-08T09:53:39Z
dc.date.issued2007
dc.descriptionAvailable in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class Mark (THS EAF HD6771.8T34C43)en_US
dc.description.abstractMany Public and Private, Profit and non Profit work organization in Tanzania are experiencing high rates of employee turnover. In this study the researcher wanted to determine the factors which lead to employee turnover in Tanzanian Financial Institutions. The study was based on the case study approach that focused the three Financial Institutions (Barclays, Exim and Akiba Commercial Bank). A total sample of 75 respondents (23 from Barclays bank, 24 from Exim bank and 28 from Akiba Commercial Bank). Any employee in the designated departments who was ready to participate in the study by giving enough time was taken for interview until when saturation was reached. The study showed various factors leading to employee turnover, such as looking for greener pastures, lack of recognition, poor supervision, lack of job satisfaction, job security and training, poor methods used in conflicts resolution and poor flow of information and communication. The main recommendations of the study are that: conducting exit interview and periodic workers satisfaction, providing job security, making sure that the new joiner have realistic expectations of their jobs and receiving sufficient induction training, recognizing employees, making good supervision, and making use a grievance procedure are among the methods which may be used to tackle the problem of employee turnover. The dissertation is divided into five chapters. Chapter one is an introductory part. Chapter two highlights the state of HIV/AIDS and the national response to HIV/AIDS epidemic on Mainland Tanzania. Chapter Three deals with the legal framework on protection of the rights of workers infected with HIV/AIDS on Mainland Tanzania. Chapter Four discusses the rights of workers infected with HIV/AIDS at the workplace and finally Chapter Five covers conclusion and recommendations.en_US
dc.identifier.citationClement, K (2007) Determinants of employee turnover in Tanzania financial institutions: cases of Barclays, Exim and Akiba Commercial Bank, Master dissertation, University of Dar es Salaamen_US
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/5650
dc.language.isoenen_US
dc.publisherUniversity of Dar es Salaamen_US
dc.subjectFinancial institutionsen_US
dc.subjectBanks and bankingen_US
dc.subjectEmployeeen_US
dc.subjectEmployee rightsen_US
dc.subjectTermination of employmenten_US
dc.subjectTanzaniaen_US
dc.subjectBarclaysen_US
dc.subjectExim and Akiba Commercial Banken_US
dc.titleDeterminants of employee turnover in Tanzania financial institutions: cases of Barclays, Exim and Akiba Commercial Banken_US
dc.typeThesisen_US

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