Access and use of information communication technology in records management: a study of the ministry of education and vocational training

Mahenge, Alfa Alinuwe

Access and use of information communication technology in records management: a study of the ministry of education and vocational training

Date

2013

Authors

Mahenge, Alfa Alinuwe

Publisher

University of Dar es Salaam

Abstract

This study examined the way Information and Communication Technology (ICT) can be deployed to enhance record management in Tanzania’s Ministry of Education and Vocational Training. The study also examined the factors that facilitate or undermine access to use of ICT in record management in the ministry’s three departments. Specifically, the study assessed the availability of ICT facilities in three ministerial departments Administration and Personnel Human Resource Management; Primary and Secondary Education and the Inspectorate.A Questionnaires, observation, interview schedule and survey of the existing literature were the data collection methods deployed in this study. In all, 60 respondents made up of heads of department, Information managers and registry officers took part in the study.The findings indicate that access and use of ICT in the Ministry’s three Departments was slow because most of the members of staff were ICT illiterate. There was also an acute shortage of ICT facilities. The few existing ICT facilities were used mainly by director(headof Department) and secretaries or information managers.There was also lack of qualified staff to operate ICT facilities also the management in the three departments have no say on the budget allocations and that ICT was not a priority at MOEVT, hence the poor availability of ICT facilities in the three departments.On the basis of these findings, the study recommends training for all of the staff in the ministry’s three Departments, allocation of more funds to procure more ICT facilities, establishment of ICT units within the departments and formulation of an ICT policy at Ministerial level based on the National ICT policy

Description

Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF CD2486.M33)

Keywords

Record management, Archives, Administration, Ministry of Education and Vocational training, Information technology, Tanzania

Citation

Mahenge, A.A (2013) Access and use of information communication technology in records management: a study of the ministry of education and vocational training.Master dissertation, University of Dar es Salaam, Dar es Salaam.