Factors affecting employee job satisfaction in the Military services in Tanzania: The case of Public Employees under the National Services

This study had general objective of investigating the factors affecting job satisfaction of public servants employees in relation to National Services performance. Study put forward two specific objectives. firstly, it investigated factors that affecting job satisfaction. Secondly it tried to outline the extent to which employees` level of satisfaction influence the organizational performance. The study involved a total of 40 respondents at the National Service Headquarters. Data were collected using questionnaires ,documentary reviews and interviews. The survey data employed the application of PSSS and Chi-Square test in its analysis. The findings of this study indicated that the majority of public servant employees under the National Service are not satisfied with their jobs and this leads employee turnover. The findings reveal the reasons to job dissatisfaction among other things being little salary, poor working conditions, poor motivation, little involvement in decision making and insufficient recognition. Finally the study found out that there was a positive relationship between job satisfaction and organization performance. It is suggested from these research findings therefore that job dissatisfaction not only increase inefficiencies and human capital deficits in organizations, but also involves costs in terms of lost relationships, particularly were individuals hold critical bridging positions. It therefore raise a need to establish HR department in military institutions.