Design and development of tanesco's customer information database

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dc.contributor.authorMachuve, Juliana Zawadi
dc.date.accessioned2019-12-04T05:29:31Z
dc.date.accessioned2020-01-07T14:43:09Z
dc.date.available2019-12-04T05:29:31Z
dc.date.available2020-01-07T14:43:09Z
dc.date.issued2007
dc.descriptionAvailable in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF QA76.9D26T34M32)en_US
dc.description.abstractThis research work describes problems facing TANESCO on the data management aspects and thereafter integrates the organization, management and technical dimensions/literacy in solving them. The problem is such that the TANESCO's existing information management system for its customers is based on the traditional file processing environment. This hinders intensive access and utilization of infomiation across the organisation, that further results into other problems of facilities management, planning and decisions making. The methodological direction is based on the Literature review of the Management of Infomtation systems; data collection and recording; system analysis; database design and data analysis. The results are such that the process of accessibility, retrieval and update of relevant Customers' information improved, together with the increase in awareness to the management and employees on database management system. In conclusion, for effective and efficient management of information systems' point of view and from the achievements of the developed and designed database system, then the administration is recommended to review their current customers' data organisation towards database approach.en_US
dc.identifier.citationMachuve, J. Z. (2007) Design and development of tanesco's customer information database, Master dissertation, University of Dar es Salaam, Dar es Salaamen_US
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/786
dc.language.isoenen_US
dc.publisherUnversity of Dar es Salaamen_US
dc.subjectDatabase designen_US
dc.subjectDatabase managementen_US
dc.subjectTANESCOen_US
dc.subjectTanzaniaen_US
dc.titleDesign and development of tanesco's customer information databaseen_US
dc.typeThesisen_US
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