An assessment of employee participation practices in non-governmental organizations: the case study of MSPH Tanzania LLC

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University of Dar es Salaam
This study was conducted to assess employee participation practices in Non-Governmental Organizations (NGOs) in Tanzania. Mailman School of Public Health (MSPH) Tanzania Limited Liability Company (LLC) was taken as the case study. The primary objective of the study was to assess whether employee participation is actually practiced at MSPH, evaluate the effectiveness of the employee participation practices in place and assess the weaknesses of those participation practices. In order to achieve these objectives, the study employed both primary and secondary data. Primary data was collected through questionnaires. A questionnaire was distributed to a hundred employees, however, only sixty nine questionnaires were returned. Interviews were another instrument used in the collection of primary data. Secondary data was collected from various sources including meeting minutes, retreat reports and office files. The data collected was analyzed by the application of content analysis with the assistance of the Statistical Package for Social Sciences (SPSS). The findings of the study revealed that employee participation is effectively practiced at MSPH mostly through one to one meetings between supervisors and subordinates, staff meetings, team briefings and online communication methods such as an intranet. Additionally, demographic factors, in particular age and education as well as the employee’s position in the organization were identified as factors that contribute to how involved the employees feel in the organization’s decision making. The general implication drawn from the findings is that although there are several participation approaches adopted by MSPH which are working effectively, there are several weaknesses in these approaches. The researcher therefore recommends embedding participation in the Human Resources (HR) policy, increasing transparency, reviewing participation approaches, adopting a bottom up approach in decision making and considering some form of formal employee representation.
Available in print form
Employee participation, Management, Non-governmental organisations, Mailman school of public health, Tanzania
Makindara, S. R. (2012) An assessment of employee participation practices in non-governmental organizations: the case study of MSPH Tanzania LLC. Master dissertation, University of Dar es Salaam, Available at (