An assessment of users’ awareness on web 2.0 technologies towards accessing information in academic libraries: a case study of Muhimbili University of Health and Allied Sciences (MUHAS)

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Date
2012
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
This study examined users’ awareness on Web 2.0 technologies towards accessing information in academic libraries MUHAS library was used as a case study. The general objective of the study was to assess users’ awareness on Web 2.0 technologies in accessing information at the MUHAS library. Web 2.0 technologies is a new phenomena in academic libraries, yet little is known regarding users’ awareness on Web 2.0 technologies in these libraries in Tanzania. Most communities use Web 2.0 technologies for promoting social networks but not much has been written about its integration into academe and more particularly in facilitating access to scholarly information. The study employed a case study design which used both qualitative and quantitative approaches to obtain primary data. Data for this study were collected through interview and questionnaire. The study also reviewed a number of books, articles, journals, dissertations and reports related to Web 2.0 technologies. The main findings of the study show that Web 2.0 technologies are still new in Tanzania and users are gradually getting familiar with them. Although Web 2.0 technologies are available and users are aware of them, there is lack of efficient and effective use of the technologies due to lack of skills and knowledge to both librarians and library users. Some of the Web 2.0 technologies are biased as users opts for few services. The major recommendation proposed in this study is provision of training to both librarians and library users.
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Available in print form
Keywords
Library Web sites, Web 2.0, Information storage and retrieval, Academic libraries, Muhimbili University of Health and Allied Sciences (MUHAS)
Citation
Musaroche, C (2012) An assessment of users’ awareness on web 2.0 technologies towards accessing information in academic libraries: a case study of Muhimbili University of Health and Allied Sciences (MUHAS), Master dissertation, Master dissertation, University of Dar es Salaam. (Available at http://41.86.178.3/internetserver3.1.2/search.aspx?formtype=advanced)