The contribution of banks in the success of small businesses in Tanzania: the case study of CRDB bank Ltd

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University of Dar es Salaam
This study investigate the roles Commercial Banks in development small businesses in Tanzania, CRDB Bank Ltd, a locally registered bank with a network of forty five branches and three agencies with at least one in every region of Tanzania mainland was used as a case study. The contribution of Banks in the success of small business in developing countries such as Tanzania has not been exploited enough to maximize the benefits of small and Medium Scale Enterprises (small businesses) that can reap especially on the matters related to bank services offered by commercial banks. Banks contributions can be crucial to the development and growth of the former. Commercial Bank-firm relationships can generate positive returns to both parties involved in the relations. The study employs the use of primary data, collected from interviews with bank officials and small business owners who are customers of the bank. The study has been restricted to Dar es Salaam region due to constraints offends and time. The results of the study show that there is a poor interaction between banks and their small business clients in building effective relationship. The bank in one hand creates poor foundation for creation of such relationship which can be measured by given advice to their small business clients on services they offer. On the other hand, inadequate consumption of bank services and poor level of activities in consuming these services by small businesses does not guarantee commercial banks to invest into the relationship. In general terms, we can conclude that there is a need for both parties to build it for benefit of all of them.
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HG1641.T34K83)
Financial institutions, Bank and banking, Credit, Bank loans, Small business, Finance, CRDB Bank Ltd, Tanzania
Kweka, O.H (2007) The contribution of banks in the success of small businesses in Tanzania: the case study of CRDB bank Ltd.Master dissertation, University of Dar es Salaam, Dar es Salaam.