The effect of job orientation programme on employee performance in the public service sector in Tanzania; the case of the University of Dar es Salaam main Campus

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University of Dar es Salaam
This study aimed at assessing the role of Job orientation programme at workplace on enhancing employees‘ performance in the Public service Sector in Tanzania, and to analyse factors hindering effective orientation programme and to propose measures to curb them. Lack of orientation programme is one of the major problems facing public service sector in Tanzania thus endangering performance. The study employed descriptive research strategy and was carried out in Dar es Salaam at the University of Dar es Salaam. The sample consisted of 50 respondents randomly selected. Both secondary and primary data were collected with the help of structured questionnaires. SPSS version 12 was used in data analysis and the results were given out using frequencies and percentage. The findings of this study revealed that orientation was conducted on ad hock and had not been given due attention in Public service sector in Tanzania as the case of University of Dar es Salaam. One of the weaknesses observed with the current orientation process is that it is segmented and treated as a series of finite events. The best orientation programs are coordinated and designed to be an on-going process, which last throughout the employee‘s first six to twelve months of employment. It is essential to ensure that on boarding does not stop at the end of the traditional orientation program. Most respondents felt that orientation is an important part of performance through employee‘s satisfaction and that induction could increase their motivation and simultaneously improve performance. Along with orientation programs, training programs play an important role in the retention of employees The study recommends that, job orientation programs should be effectively improved and implemented. The university should be very careful in its program to clarify expectations of the organization from the very beginning. This can be done by ensuring new staff are thoroughly versed on their job responsibilities and accompanying levels of authority. Demonstrate and thoroughly explain the staff appraisal system. New staff should be shown how good performance will be assessed, measured and rewarded. The university could use career paths of those who have come before to illustrate possibilities and potentials in the job. These are important to complete because new hires need to know how they are getting paid and when their loved ones are covered by benefits. Without clarifying these basic needs are in order it is hard for anyone to focus on other matters so it is important to take care of the immediate orientation programs.
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HF5549.5.I53H37)
Employee orientation, University of Dar es Salaam, Civil service, Tanzania
Hassan, A (2014) The effect of job orientation programme on employee performance in the public service sector in Tanzania; the Case of the University of Dar es Salaam Main Campus,Master dissertation, University of Dar es Salaam. Dar es Salaam.