Analysis of performance of prepaid electricity metering (LUKU) and its impact on electricity sales revenue: the case of Tanzania Electric Supply Company Limited

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Date
2011
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
Performance of LUKU electricity prepaid meter refers to the ability of the LUKU system in affecting the relationship between the actual collections of sales revenue and targeted electricity sales revenue. Tanzania Electric Supply Company Limited (TANESCO) prepaid metering (LUKU) system that is used in collecting sales revenue has loopholes that slow the collect ion of electricity sales revenue. The LUKU system downtimes that took place in September 2008 and June 2009 slowed collections of electricity sales revenue. This study has identified more factors that hinder TANESCO from reaching its annual or monthly revenue collection targets. Basically, during the entire study, questionnaire was the major research instrument which was used for collecting data from 120 respondents. Data was analyzed by the method of descriptive analysis using Statistical Package for Social Sciences (SPSS) program. Other methods used in this study are Case study and Desk research. This study has addressed the factors affecting electricity sales revenue and which when observed will enable TANESCO to meet its electricity sales revenue targets. These include staff motivation, activities carried out in a particular Region, Engineering ethics, LUKU installation expertise, Technology transition adaptation, number of customers in a particular Region, electricity costs, electricity availability, customer caring, Corruption, electricity meter design configurations and marketing strategies. The study highly recommends the implementation of the guidelines addressed in this study for TANESCO to be able to meet its annual or monthly electricity sales revenue targets.
Description
Available in print form, East Africana Collection, Dr.Wirbert Chagula Library, Class mark (THSEA HD 9685.T34M3252)
Keywords
Electric utilities, Tanzania Electric supply company Limited (TANESCO), Electricity metering (LUKU), Revenue
Citation
Mbangala, A. K (2011) Analysis of performance of prepaid electricity metering (LUKU) and its impact on electricity sales revenue: the case of Tanzania Electric Supply Company Limited, Masters dissertation, University of Dar es Salaam, Dar es Salaam.