The influence of non-financial factors on employee retention in Tanzania’s health sector

dc.contributor.authorKibozi, Suzanne Cassian
dc.date.accessioned2020-05-20T10:32:30Z
dc.date.available2020-05-20T10:32:30Z
dc.date.issued2019
dc.descriptionAvailable in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HF5549.5.R58)en_US
dc.description.abstractThis study examines the relationship between non-financial factors and employee retention in Tanzania’s health sector. It uses a combination of qualitative and quantitative methods based on a survey of 341 health employees (physicians and nurses) from four regional referral hospitals. The hospitals were selected purposively whereas simple random sampling was used to select the health employees. Of the 341 targeted respondents, 301 completed the survey questionnaire, which represents 88.3 percent response rate. Structural Equation Modelling was employed for quantitative data analysis through Analysis of Moments Structures 21 whereas NVivo 8 was used for qualitative data analysis. In particular, the study looked at the non-financial factors (Work-life balance practices, Career development programmes and Work environment management), on the one hand, in relation to employee retention (Intention to stay and Affective organisational commitment) on the other hand. It also analysed the mediating influence of the Transformational Leadership Style. The study corroborates the Social Exchange Theory and Hertzberg Dual-Factor Theory. Measurement scales for the constructs satisfied the minimum requirements of the Cronbach’s alpha coefficient. The measurement models of the SEM constructs were evaluated using factor analyses (EFA and CFA). They were accepted on the basis of measures of fit, the statistical significance and the signs of the coefficients. A set of hypotheses concerning direct and indirect links between constructs was derived from the literature. The study findings indicate that there were positive and negative significant relationships among the variables. The results also confirm the presence of mediation effects between the independent and dependent variables. Moreover, the results revealed a significant positive relationship between Work-Life Balance practices and all the two indicators of Employee Retention (Intention to Stay and Affective Organisational Commitment); Work Environment Management and Affective Organisational Commitment. Unlike many previous studies, this study found a negative significant relationship between Career Development Programmes and Intention to Stay. The study also found a non-significant relationship between Career Development Programmes and Affective Organisational Commitment as well as Work Environment Management and Intention to Stay. The study found mediation effects of Transformational Leadership Style in the relationship between Work-Life Balance practices and Affective Organisational Commitment as well as Work Environment Management and Affective Organisational Commitment. No support was found for a mediating role of Transformational Leadership Style in the relationship among all the three non-financial factors and the Intention to Stay as well as Career Development Programmes and Affective Organisational Commitment. This study, therefore, recommends for the promotion of the provision of non-financial factors coupled with Transformational Leadership Style among health sector organisations in Tanzania.en_US
dc.identifier.citationKibozi, S.C (2019) The influence of non-financial factors on employee retention in Tanzania’s health sector, Master dissertation, University of Dar es Salaam. Dar es Salaam.en_US
dc.identifier.urihttp://41.86.178.5:8080/xmlui/handle/123456789/11293
dc.language.isoenen_US
dc.publisherUniversity of Dar es Salaamen_US
dc.subjectfinancialen_US
dc.subjectretentionen_US
dc.titleThe influence of non-financial factors on employee retention in Tanzania’s health sectoren_US
dc.typeThesisen_US
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