Credit risk management on salaried loans: a case of barclays bank, Tanzania

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Unversity of Dar es Salaam
The study examined the credit-risk management on salaried loans and its effect on the control of non performing assets (NPAs); the case of Barclays Bank Ltd. It specifically focused on; examining whether the Bank grants salaried loans under the specified policy and procedures and finding out reasons for non-repayment of salaried loans when they fall due. Both primary and secondary data were collected. Primary data were gathered through observations, face-to-face interviews and through questionnaires. A total sample for this study was 50 respondents which include employees of Barclays and North Mara Gold Mine. Data were analysed using Statistical Package for Social Sciences (SPSS) where frequencies and charts were generated for interpretation. The study found that despite having good credit policies and procedures still credit customers’ analysis, supervision and follow-up of loan within the bank are critical and need great attention. Also customer employment status, usage of the fund, trustfully behaviour and willingness to repay the loans are of great concern in credit customer analysis. Apart from that the bank recovery unit supported by legal actions set by Government is of great importance in lending business.It is recommended therefore that, credit officers should be trained, reviewing credit policies and procedures should be done from time to time and there should be proper supervision and follow-up of loans which are of great importance to build good customer relationship and hence increase repayment commitment.
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HG3755.5T34K86)
Credit Risk Management, Salaried loans, Barclays bank, Tanzania
Kwaya, R. K (2010) Credit risk management on salaried loans: a case of barclays bank, Tanzania, Master dissertation, University of Dar es Salaam, Dar es Salaam