Usefulness of electronic banking to SMEs evidence from mama lishe business: a case of Kinondoni district

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University of Dar es Salaam
The purpose of this study was to determine the usefulness of electronic banking to micro enterprises a case of Mama-lishe at Kinondoni district in republic of Tanzania. The purpose of this study was achieved through assessment of specific objectives; electronic banking enhancement of job performance, electronic banking facilitation growth of business, electronic banking reduces barriers to financial access; and also assessment of the extent to which electronic banking facilitate savings. The study was carried out through explanatory analysis whereby a section of micro enterprise (mamalishe) at Kinondoni district was alayzed in an exploratory and explanatory nature of research. It further applied random sampling as technique to acquire study sample units whereby a sample of 150 mamalishe and their customers who experienced mamalishe services was used to derive study survey statistics, questionnaire tool was used as a means of collecting primary data from the sample space and university of Dar es Salaam main library was used for collecting secondary data. Canonical Correlation Analysis technique was applied to determine association between independent variable (Electronic Banking Usefulness) and dependent (Job performance, Growth of business, reduces barriers to financial access and facilitates savings) The study findings explained by model significance are recommendation of adopting and adapting electronic banking in the micro enterprises (mamalishe) as it aids in Business growth, Increased Job performance, Increased Savings and reduces barriers to finance. Also embrace the technology due to other benefits.
Available in print form, East Africana Collection Dr Wilbert Chagula Library, class mark(THS EAF HG1708.7.T34K32)
Internet banking, Small business, Mama Lishe, Kinondoni district
Kaale, A.E.(2015) Usefulness of electronic banking to SMEs evidence from mama lishe business: a case of Kinondoni district. Master dissertation, University of Dar es Salaam. Dar es Salaam.