Quality control experience in Tanzania Industries

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Date
2003
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
In any industry, quality control should be taken continuously. In order to meet the specified quality requirements, there must be proper planning on who will do it, how it will be done, the materials, tools, and equipment to be used, and the delivering time of the product. Then the product has to be assessed to ensure that it conforms to the established quality standards. If the product deviates from the quality requirements, corrective measures should be taken. Quality control should be applied to all activities of the process, from the cleaner to the president of the organization. Each person concerned with production process is responsible for producing products that meet the quality requirement. The aim of the study is to look at the quality control practices in different industries in Tanzania. The survey was done using questionnaire addressed to TBS staffs and a sample of industries based in Dar es Salaam region. The results obtained show that, TBS lacks appropriate skills for determining the quality of products. The results support the statement that quality control procedures used in different industries are not appropriate to the products produced. Also results support the statement that quality control personnel do not have the required skills to perform their tasks adequately. The findings suggest that, the most important factors affecting quality control in Tanzanian industries are lack of communication within the industries, lack of competent personnel, lack of facilities and the use of poor quality raw materials.
Description
Available in printed form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF TS 5156.6T34A35)
Keywords
Quality control, Quality of products, Tanzania
Citation
Ahmed, A(2003) Quality control experience in Tanzania Industries.Master dissertation, University of Dar es Salaam, Dar es Salaam.