Factors limiting the adaption of e-commerce in municipal councils: the case of Ilala Municipal council

The dissertation describe the factors limiting the adaptation of e-commerce in Municipal Councils in Tanzania, a case of Ilala Municipal Council. In order to test the impact or contribution of different factors in the adoption of e-commerce, several factors were identified in the literature review. These factors were legal, cultural, managerial, organizational and technological factors. The research used a sample of 120 questionnaires. The data collected were then subjected to analysis using multiple regression test. Study result reveals that organizational and legal factors seem be the major factors, which limit the adaption of e-commerce in Municipal Councils. While other factors such as cultural, technological and managerial were found not to be significant, which limit the adaptation of e-commerce in municipal councils. Finally, it was recommended that departments should set adequate ICT budgets to accommodate training, system upgrading as well as establishing an independent organizational unit for ICT. Government should institute legal framework, as an important factor for building trust in e-commerce.