Incidence and effects of client exit in microfinance institutions (MFIs) in Tanzania: the case of pride Tanzania – Dar es Salaam Region

dc.contributor.authorMung’onya, Charles Mugini
dc.date.accessioned2019-07-03T11:54:24Z
dc.date.accessioned2020-01-08T09:49:23Z
dc.date.available2019-07-03T11:54:24Z
dc.date.available2020-01-08T09:49:23Z
dc.date.issued2011
dc.descriptionAvailable in printen_US
dc.description.abstractThis research aimed at investigating the incidence and extent of clients exit in Tanzania taking PRIDE Dar es Salaam as a case study. The specific objectives of this study were to identify factors that influence client exit establish the extent of client exit and assess the effects of client exit on the sustainability of PRIDE (T). In order to study the problem, triangulation method was used. In which both the case study and cross sectional design were used. The study used a sample of 69 respondents who were staff as well as PRIDE (T) members that were sampled randomly. The data collection was done through interviews where questionnaires were used. The pilot study was carried out before embarking on a comprehensive data collection. Based on the study it was found, that high interest rate, short period to repay the loan, uncoordinated groups as well as lack of business education among the loanees were the factors for exit. The extent of exit among members was seen to be high (about 200 clients per year) and in most cases it was in the months of July to September. It was concluded that, the effects of exit were reported to be loss of reputation of the organization, decline in the number of clients as well as decline in the profit of the lending organization due to decline in the number of clients. It was therefore recommended that the government and stakeholders should revise the Small and Medium Enterprises policy as well as other enabling environment so as to increase the lending behaviors among low income earners. MFIs should improve their working policies to suit clients’ demand, hence to retain their clients.en_US
dc.identifier.citationMung’onya, C. M. (2011) Incidence and effects of client exit in microfinance institutions (MFIs) in Tanzania: the case of pride Tanzania – Dar es Salaam Region. Master dissertation, University of Dar es Salaam. Available at http://41.86.178.3/internetserver3.1.2/search.aspxen_US
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/4741
dc.language.isoenen_US
dc.publisherUniversity of Dar es Salaamen_US
dc.subjectMicrofinanceen_US
dc.subjectClient exiten_US
dc.subjectPromotion of Rural Initiative and Development Enterprises (PRIDE)en_US
dc.subjectTanzaniaen_US
dc.titleIncidence and effects of client exit in microfinance institutions (MFIs) in Tanzania: the case of pride Tanzania – Dar es Salaam Regionen_US
dc.typeThesisen_US
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