The effect of incentive schemes on performance of public hospital employees in Tanzania: a case study of Muhimbili National Hospital

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University of Dar es Salaam
This study assesed the effects of incentive scheme on performance of public hospital’s employees the case being Muhimbili National Hospital. Specifically, the study examined the extent to which monetary incentives as well as non-monetary incentives affects health workers’ performance. Also, the study investigated the extent to which employees’ perception of equity relates to employees’ performance. In order to achieve this, pobability sampling and non-probability sampling (purposive and convenience) techniques were used to select a sample of 60 respondents. The respondents were selected at Muhimbili National Hospital. Questionnaires and documentary review were used in data collection. Quantitative design approaches were employed in data analysis. The study found out that most of the respondents were not happy with the provision of incentive schemes to health workers. The study further found out that salary earned by health workers per month does not sustain the worker due to high cost of goods and services. Similarly, the findings reveal that working and living conditions are not attractive to the majority of health workers. The problems facing health workers were mentioned by respondents. These problems included lack or poor promotion and growth, low salaries and wages, poor management recognition of employees’ job performance, lack of loans with low interest and inequality provision of incentive schemes to other profession in public service. From the findings of the study it is recommended that, for health workers to be motivated the government should take measures to review incentive schemes package for health workers in order to direct motivation to increase productivity and performance. Health workers are important for the development of any country therefore, their demands and complaints must be solved on time. Working and living conditions for health workers must be improved including work load, building better houses, working facilities and increasing salaries to the level of demanded depending to the growth of economy of the country. Also, the government has to improve incentive schemes and all public servants must be paid equally according to their job scale.
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF RA971.35T34K852)
Employee incentives, Hospitals, Public, Muhimbili National Hospital, Tanzania
Kwaya, M. (2014) The effect of incentive schemes on performance of public hospital employees in Tanzania: a case study of Muhimbili National Hospital, Master dissertation, University of Dar es Salaam. Dar es Salaam.