Employees’ perception on promotion practices in Tanzanian public service organizations: a case of ministry of health and social welfare

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Date
2009
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
The purpose of this study was assessing employee’s perception on promotion practices in Tanzanian public service organizations. Several studies have shown that positive employees’ perception on promotion practices creates employees trust in an organization’s management which has a great impact employees’ performance improvement and consequently the achievement of organizational goals. Data was collected from 75 respondents of Ministry of Health and Social Welfare (MOHSW) through self-administered questionnaires. Other sources of data were from documentary reviews and observations. Purposive sampling technique was used in order to get respondents who have been exposed to promotion practices such as heads of sections, heads of departments, and human resource officers who have knowledge of promotion policies and practices. The findings of the study revealed that most employees prefer promotion based on performance and not on longevity of service which is the current practice. The findings were consistent even after controlling respondents’ demography such as age, sex, length of service, and level of education. It was also found out that some negative employees’ perceptions towards promotion practices were due to lack of employees’ awareness on promotion practices as a result of poor communication between organization’s management and employees. The study has recommended that MOHSW should promote its employees based on performance and should improve communication between its management and employees to enhance them with positive perception on promotion practices. This will lead to employees trust in the organization’s management which has a positive impact on employees’ commitment, performance, organization citizenship behavior, and achievement of organizational goals.
Description
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class Mark (THS EAF HF5549.5.P7T34J63)
Keywords
Employees, Promotion
Citation
John, M. S. O (2009) Employees’ perception on promotion practices in Tanzanian public service organizations: a case of ministry of health and social welfare, Master dissertation, University of Dar es Salaam