Browsing by Author "Makobwe, Ketrina"

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    The influence of capacity building and training program to employees’ performance in ministries departments and agencies (MDAS) in Tanzania: a case study of Tanzania Building Agency (TBA)
    (University of Dar es Salaam, 2012) Makobwe, Ketrina
    This study is about the influence of capacity building and training program to employees on MDAs performance in Tanzania. The study was conducted at Tanzania Building Agency (TBA), the Executive Agency which operates under the Ministry of works and launched in 2002 as part of the public service reform program in Tanzania. The study posed as a need to MDAs to understand the impact of training from within and out of employees’ perception with regard to the existing capacity building and training program in enhancing employees’ performance. The main objective of this study was to find out the influence of capacity building and training program on the employee’s performance in the public sector in Tanzania. The specific objectives of this study were: to assess the training programs that are in place MDAs employees, examine the perception of employees concerning training toward enhancing their performance at their working places, establish the extent of trained employees on application of the skills acquired at working places in the organization to achieve its objectives and lastly to identify the obstacles that limit trained employees to perform effectively in public sectors. The study applied methods of data collected data were processed and analysed by using a Statistical package for social sciences (SPSS). The findings from respondents and documentary survey revealed that both hard and soft skills acquired from training are essential to an individual performance as well as organization if acknowledged and supported by the management. From the findings of this study, a number of recommendations have been provided to ensure quality public service to the employees.
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    Motivational factors and their effects on work efficiency: the case of Tanzania Breweries, Dar es Salaam
    (University of Dar es Salaam, 2006) Makobwe, Ketrina
    The purpose of this study was to investigate motivational strategies employed by TBL and the impact they have on the employee efficiency, factors that hamper employee efficiency as well as views on increasing employee efficiency. The study was conducted in Dar es Salaam at TBL, and data were collected using questionnaires, interviews as well as participant observations. Findings of the study on the motivational strategies at TBL showed that most of the respondents were not satisfied with the salary that they obtained. The amount of work which employees did was greater compared to the salary that they got. Employees worked for more hours per day in order to fill the gap of staff who had been retrenched .The study found that respondents got a number of allowances from their employer, such as house allowance, medical, transport, training opportunities. However, not all the employees benefited from these allowances, specifically house and transport allowances. Participation in decision-making related to the affairs that affected the wellbeing of the staff, as well as provision of training opportunities, were found not to have been given such an opportunity. Moreover, there was no printed scheme of service to determine promotion, but decisions were taken based on habitual practices, which were discriminatory. Findings of this study showed that as employees were not adequately motivated, their efficiency was not high, and so the management used other methods to induce compliance among staff, including close supervision, and henceforth boost performance. Findings of this study revealed that there were inadequacies of salary, poor working environment, lack of training opportunity as we as low level of participation in decision-making. This study recommends increasing monetary and non-monetary incentive packages to staff, as well as involving staff in decision making on matters that affect day to day work.