Browsing by Author "Machuve, Juliana Zawadi"
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Item Design and development of tanesco's customer information database(Unversity of Dar es Salaam, 2007) Machuve, Juliana ZawadiThis research work describes problems facing TANESCO on the data management aspects and thereafter integrates the organization, management and technical dimensions/literacy in solving them. The problem is such that the TANESCO's existing information management system for its customers is based on the traditional file processing environment. This hinders intensive access and utilization of infomiation across the organisation, that further results into other problems of facilities management, planning and decisions making. The methodological direction is based on the Literature review of the Management of Infomtation systems; data collection and recording; system analysis; database design and data analysis. The results are such that the process of accessibility, retrieval and update of relevant Customers' information improved, together with the increase in awareness to the management and employees on database management system. In conclusion, for effective and efficient management of information systems' point of view and from the achievements of the developed and designed database system, then the administration is recommended to review their current customers' data organisation towards database approach.Item A Framework for assessing innovation capability of incubator-based enterprises: case of business and technology incubators(University of Dar es salaam, 2019) Machuve, Juliana ZawadiInnovation is globally recognised for its contribution towards productivity, competitiveness and social development. Several efforts to promote innovation have included the establishment of Business and Technology Incubators. However, the contribution of the incubators to the incubated-enterprises has been reported more in terms of number of graduating firms, employment creation, sales growth, than in terms of innovation performances. There is limited clarity on the role at which incubators promote innovation of the start-up enterprises. Therefore, this research work focused on investigating it from the perspective of innovation capability of the incubatees / start-up enterprises operating under incubation within the context of a least developed country, Tanzania in Sub-Saharan Africa. Seventy three incubatees were surveyed; six incubator managers were interviewed and focus group discussions with twenty nine incubatees were conducted. The results revealed significant relationship among manufacturing, marketing, networking and managerial capability. In addition, the results showed no statistically significant relationship between incubatees’ innovation capability and their start-ups performance. In overall, the incubatees had high opinion with regards to the incubation value added services, namely infrastructure; business assistance; technical assistance; network access; business incubation policies and business incubator management. However, the results showed no significant relationship between the incubation services and incubatees’ innovation capability. Furthermore, the study developed a tool for assisting the incubator managers to record and track progress of the innovation capability of their incubatees. In order for incubators to contribute towards the promotion of innovation, they need to provide an integrated package of services that align with the capabilities required by the respective incubatees for carrying out their innovation activities. The study further recommends for creation and raising public awareness on the concepts of innovation, business and technology incubation, and their assessment frameworks to be realistic to the local context.