Mwene, Siwa Irene2019-12-072020-01-072019-12-072020-01-072015Mwene, S.I.(2015) Achieving residential urban water supply efficiency: an assessment of water demand management and water conservation practices the case of Mumbwa district, Zambia, Master dissertation, University of Dar es Salaam, Dar es Salaamhttp://localhost:8080/xmlui/handle/123456789/807Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF TD319.Z33M853)Access to sufficient amount of domestic water supply is one of the main challenges facing the people of Mumbwa District in Central Zambia and residential water demand is imperative in the implementation of Water Demand Management interventions. The purpose of the study was to access water demand and conservation practices among domestic users, by investigating the water supply status quo, domestic water use patterns and existing water demand and /or conservation practices that where in use within the District. Domestic customers’ surveys were conducted through distribution of questionnaires for the low, medium and high cost residential areas and an interview with the senior management from the Water Supply service provider in Mumbwa was done. The descriptive data analysis was done using the Statistical Package for Social Sciences (SPSS, 2007 version 16.0) for quantitative data. Secondary Data was retrieved from various literatures and from water service provider’s Management Information System database. Findings included; Water supply exceeding water demand, Non-Revenue water was found to be around 60%, Metered customers paid more than those on fixed tariff, 45% of the correspondents preferred retrofitting at property owners cost while Public awareness and education was limited to tariff adjustment meetings. For residential water use to be efficient the following recommendations were made; - Public education and awareness campaigns on wise water habits, retrofitting, water reuse and leakage repairs, Incentives for prudent water use by consumers, Policy guideline on Water Demand Management and implementation thereof and Staff capacity building.enWater supplyWater conservationMumbwa districtZambiaThesis