John, Jacqueline2020-04-302020-04-302012John, J (2012) ,Factors contributing to the emergence and development of quick-microfinance services in Tanzania, Master dissertation, University of Dar es Salaam. Dar es Salaamhttp://41.86.178.5:8080/xmlui/handle/123456789/10611Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HG187.5.T34J63)The main purpose of this study was to explore the factors contributing to the emergence and development of quick microfmance services in Tanzania. Specifically, the study intended to: identify the demand side and supply factors contributing to the emergence and development of quick financial services by MFIs and explore the main challenges of developing quick microfinance services in Tanzania. The study uses both qualitative and quantitative approaches. In the quantitative part, the study uses a sample of 73 respondents drawn from the clients of the Commercial Microfinance Institutions (MFIs) through the simple random sampling approach. Quantitative data were analysed through descriptive statistics and the students’ t-test. In the qualitative phase, the study uses five cases of commercial MFIs offering quick finance. The findings indicate that the demand factors contributing to the development of quick microfinance services are short-loan processing time; less bureaucracy in the process; good services; and flexibility of terms and conditions. The industry is also driven by the increasing financial gaps following the growth of the business sector. The major factors motivating owners of commercial MFIs to establish such institutions are the availability of business opportunity and demand for the services, higher returns; and their own experiences. The main challenges of developing quick microfinance include unfaithful customers and loan officers; lack of adequate proper policies and regulations, lack of National Identity Cards and Credit Reference Bureau, inadequate valuation of customers security; low repayment rates and inadequate systems and capacity to deliver microfinance services. The study recommends that commercial MFIs need to be more creative, develop customer-oriented products that are sustainable while increasing their geographical coverage, developing adequate credit scoring systems and their capacity to lend that will minimise the portfolio at risk. The government needs to speed-up establishment of the Credit Reference Bureau and National Identity systems as a strategy to protect MFIs. Finally, the study recommends further research on sustainability and governance of MFIs and on the operational challenges of commercial MFIs.enMicrofinance, TanzaniaThesis