Elias, Alistair2021-11-162021-11-162020Elias, A (2020). Investigation of factors affecting the use of mobile systems in accredited drug dispensing outlets in Mufind district, Iringa region, Tanzania, Masters dissertation, University of Dar es Salaam, Dar es Salaam.http://41.86.178.5:8080/xmlui/handle/123456789/16477Available in print form, East Africana Collection, Dr.Wilbert Chagula Library, (THS EAF R556.7.T34E553)The penetration of the internet and mobile technologies have enabled different kinds of mobile applications to be deployed in the pharmacy sector with varying levels of success. One measurement criteria of success is how much users are willing to use the system. However, little research has been done in Tanzania to ascertain what would entice pharmacists to adopt these applications for everyday use. This study investigated the factors affecting the use of mobile-based systems in accredited drug dispensing outlets in Iringa, Tanzania by developing a research model from the reviewed literature and by utilizing a sequential explanatory mixed research design. A simple of 103 pharmacists out of 150 in ADDOs in Mufindi district in Iringa region was derived using convenient sampling. The data that was collected from them was tested against the research model using regression analysis in order to determine factors towards intention to use mobile- based systems. Finally, 20 users were interviewed to explore more about the determined factors. The study discovered that two factors, information quality (β =. 38) and price value (β =.22)had a significant effect on the intention of pharmacists to use mobile to use mobile –based systems in ADDOs. However, three factors, system quality, service quality and habit, were found not to have a significant effect. The users revealed through interviews that while they were impressed by the system, it needed improvements and they needed extra training. The strategies on how to increase usage of mobile based systems in ADDOs, and ultimately leading to their success have been outlined and discussed.encommunication in pharmacingPharmacertical telecommunicationPharmacingMufindi DistrictIringa regionTanzaniaThesis