Nyathi, Ferdinand Stanley2019-11-112020-01-082019-11-112020-01-082014Nyathi, F. S (2014) Impact of outsourcing of container handling operations on port performance: the case of Dar es Salaam port, Master dissertation, University of Dar es Salaam. Dar es Salaam.http://localhost:8080/xmlui/handle/123456789/5371Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark ( THS EAF HF5770 N92)This study investigates the impact of outsourcing of container handling operations on port performance. Specifically it investigates the role of outsourcing of container handling operations in enhancing port financial performance. It examines how outsourcing of container handling operations affect port efficiency, determines how outsourcing of container handling operations influence customer services in port and evaluates the role of outsourcing of container handling operations in improving port competitiveness. Both primary and secondary data were used in the study. The populations of this study were all Tanzania Ports Authority stakeholders particularly clearing agents and staff of Tanzania Ports Authority. The study involved collecting secondary data from Tanzania Ports Authority and primary data from clearing agents. Economic indicators were used to anaylse secondary data and SPSS was used to anaylse primary data. The findings revealed that outsourcing of container handling operations have positive impact on port performance. Since the port started outsourcing container handling operations with different private inland container depots, the port revenues rose up and more customers were attracted to use the port of Dar es salaam. Number of ships increased and more countries were attracted to work with the port.enUnitized cargo systemsContainer-ship operationsFreight and freightageDAE ES SALAAMTanzaniaThesis