Adoption of e-commerce technologies in Tanzania shipping industry
No Thumbnail Available
Date
2013
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Dar es Salaam
Abstract
This study was done to assess adoption of electronic commerce technologies in Tanzania Shipping industry. It was as cross sectional study which used a closed ended questionnaire for data collection. Data was collected from among five shipping line and one clearing and forwarding company. The analysis was done to find out patterns and frequency distribution that show the extent of E- commerce adoption and application. Findings revealed that stakeholders in shipping industry were influenced by the following factors in their order of importance, infrastructure, social culture, government policy and government support, and socio economic issues. Additionally, the integration of electronic tools in port services reflects strong influence of e-commerce on the shipping industry performance. Based on the perspective of business firms operating in Dar es salaam Port, large and international firm are likely to engage in e commerce more when compared to small or medium local companies. The adoption and use of e- commerce was however independent of the capital based of the company. This is reflected by the fact that there were companies with reasonable capital but did not get involved in e- commerce while there where those companies with limited source of income involved in e-commerce. Most of the company have not fully integrated e-commerce in their business and if majority are just linked to only their business partners. The study concludes that E-commerce influences business performance and that this potential has not been taped by the majority of the firms in Tanzania. Thus appropriate knowledge on the benefits of e-commerce need to be disseminated alongside setting conducive environment to facilitate the adoption
Description
Available in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class Mark
(THS EAF HF5548.32.T34P37)
Keywords
Electronic commerce, Shipping industry, Daily News
Citation
Pasape, G (2013) Adoption of e-commerce technologies in Tanzania shipping industry, Master dissertation, University of Dar es Salaam.