Awareness and application of total quality Management ( TQM ) in the Tanzanian construction industry:the case of contactors.

dc.contributor.authorMwishwa, Yazidi Hassani Bakari
dc.date.accessioned2019-11-13T09:55:46Z
dc.date.accessioned2020-01-07T14:42:25Z
dc.date.available2019-11-13T09:55:46Z
dc.date.available2020-01-07T14:42:25Z
dc.date.issued2005
dc.descriptionAvailable in print form, East Africana Collection, Dr. Wilbert Chagula Library, Class mark (THS EAF HD9715.T34 M8)en_US
dc.description.abstractThe construction industry plays a vital role in the economic and physical development of ant country. In Tanzania, however, the performance of construction projects is inadequate. This study discusses the extent to which contractors in the country are aware, practices of or are applying total quality management ( TQM ) practices, which has been stated as an enabler for performance improvement, in their operations. The study is based on the information gathered from questionnaires supported by interviews. High responses of 34 ( 97.1% ) out of 35 distributed questionnaires to the contractors have been achieved. Company stakeholders, namely owners, Engineers , Quantity surveyors, and Technicians, have been sampled through random and non-probability sampling to accomplish primary data collection. It is shown that the majority of construction companies are practicing aspects of quality management procedures without recognizing the term TQM. Only one of the foreign companies was found to have adopted TQM philosophy. Most companies mission statements indicate that they intend to grow and produce quality products. It would therefore, seen that they could benefit from (information on, or ) the adoption of a quality management system and total quality management.en_US
dc.identifier.citationMwishwa, Y. H.B (2005) Awareness and application of total quality Management ( TQM ) in the Tanzanian construction industry:the case of contactors.Master dissertation, University of Dar es Salaam, Dar es Salaam.en_US
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/653
dc.language.isoenen_US
dc.publisherUniversity of Dar es Salaamen_US
dc.subjectConstruction industryen_US
dc.subjectManagementen_US
dc.subjectTanzaniaen_US
dc.titleAwareness and application of total quality Management ( TQM ) in the Tanzanian construction industry:the case of contactors.en_US
dc.typeThesisen_US
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