Assessment of effectiveness of supplier evaluation procedures in multinational organization in Tanzania: the case study of World Food Programme (WFP).
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Abstract
This study was designed to assess the effectiveness of supplier evaluation and selection procedures in multinational organization in Tanzania by focusing on WFP. Specific objectives of the study were to investigate the procedure and policies used when evaluating suppliers, to assess if there is any bypassing of procedures when selecting suppliers. The data were collected through questionnaires, interview and observation. Were analysed using computer programmes such as Excel and Statistical Packages for Social Sciences (SPSS) using frequency distribution, descriptive statistics and regression analysis as initial tools of analysis. From the findings of the study, the researcher concludes that the procurement procedure used by WFP is so efficient and, that it contributes to making the process of supplier evaluation and selection more effective, although the process is hindered by various challenges such as; lack of sufficient qualified personnel and lack of adequate time, since in most incidences WFP supplies food during emergencies such as drought. To overcome these challenges, the researcher recommends that WFP should consider suppliers who have demonstrated reliability by fulfilling its obligation of the contract despite any contingencies or emergencies that may arise. Also, WFP should provide frequent training in form of seminars and workshops to suppliers who have been enrolled on WFP's supplier roster so as to raise their level of awareness on WFP's procurement guidelines.