Browsing by Author "Mzurikwao, Anthony"
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Item Legal and practical challenges relating to protection of right of customers of electronic banking in Tanzania(University of Dar es Salaam, 2019) Mzurikwao, AnthonyThis study examines the adequacy of legal and institutional frameworks on protection of right of customers of electronic banking in Tanzania. The literature review, field research and qualitative approach for collection and analysis of data and information were adopted. The thesis has observed that the existing laws and institutions, to some extent, provide rights and protection to customers of electronic payment systems, authorization and authentication of customers’ due diligence, contractual terms and customers’ complaints resolution. The study recommends for adoption of different of efficient and responsive legal and institutional frameworks to address the noted inadequacies. In terms of the laws, it recommends for enactment of legislation, both principal and subsidiary, in aspects such as electronic funds transfer, data protection, agent banking, customer due diligence, cross border transactions, risk management and consumers’ complaints resolution. In Relation to institutions, the thesis recommends, amongst other things, for established of banking ombudsman scheme and reactivation of the National consumer Advocacy CouncilItem The rights of citizens to participate in law making process: an assessment of the practice in Tanzania(University of Dar es Salaam., 2008) Mzurikwao, AnthonyDemocracy is based on people`s participation in the political life of their own communities. Participation can assume different forms and express itself in diverse manners; it can be direct or indirect. History based different ways of involvement of peoples in governance, but it also has many examples of dictatorial rule. The ides of democracy has changed considerably overtime. This capacity to adjust and improve is universally accept as superior over others. It is important to remember that democracy describes more than a political system. In fact, it also represents social relationships, values and guarantees, equal opportunities for all citizens, the rule of Law, civil liberties protection of ministries, to wit but a few. Within the sphere of this concept, the idea of participatory democracy acquires a new meaning today and it requires wider spaces. The evaluation of participative interventions in the social and political space proposes fresh challenges. In this context, the consideration for citizen participation in law making process is necessary, Laws do develop mechanism of ensuring that the people participate in the making of their laws. For this concept of democracy which is naturally participatory will be meaningful.