Browsing by Author "Mwakinyuke, Adolf Anyabwile"

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    The adaption of electronic commerce technologies and its impact on business processes in Tanzania
    (University of Dar es Salaam, 2002) Mwakinyuke, Adolf Anyabwile
    In recent years, organizations have found themselves in environments that are more challenging and dynamic than over before. Technology and practice have changed very rapidly as a result of the revolution in ICTs. Technological developments and breakthroughs often give rise to varying productivity rates and standards of living. In Tanzania, information about how firms have benefited from using electronic commerce technology is scarce and not much is very well understood especially in relation to how these benefits have actually been realized. This study analyses how the adoption of e- commerce technologies has had an impact on business processes in Tanzanian firms. A survey of 50 business firms was conducted to evaluate how these firms have benefited from the adoption of the new technology. The findings reveal that managers perceive the level of cost reduction in transaction processing has been reduced by at least 25% due to the adoption of e-commerce technology. E-commerce has been effective in eliminating many steps previously taken by firms to arrive at similar decisions, the increase in profit is more than 10%, and the majority of ISP firms see the recognition of electronic signatures and government laws as a great constraint to the further utilization of e-commerce technologies. From the findings, it is recommended that the Government should without delay develop an e-commerce strategy and a national e-commerce policy. The Government should also help in creating e-commerce driven opportunities; create a friendly and healthy e-commerce conducive environment while monitoring the proper adoption of e-commerce technology rather than being just a regulator. The Government should protect their consumers through strict legislation.