Browsing by Author "Mselle, James John"

Now showing 1 - 1 of 1
  • Thumbnail Image
    Item
    Assessment of employee’s attitude towards performance appraisal system in Tanzania public institutions,
    (University of Dar es Salaam,, 2012) Mselle, James John
    This study seeks to report the findings of a study focusing on the "Assessment of Employees' Attitude towards Performance Appraisal in the Tanzania Public Institutions", a case of Tanzania Revenue Authority-Kinondoni Tax Region. The study adopted descriptive research design; both qualitative as well as quantitative approaches were used to affirm for data analysis. The data were collected from 78 respondent employees through distributed questionnaires. Interviews, observation and documentary reviews were also applied. Descriptive statistics allowed for data analysis backed by Statistical Package for Social Sciences. The study findings revealed that, performance appraisal is conducted every year at the authority and was well known to both managers. However, the findings further revealed that, the practice of employees' appraisal requires defined improvements. Shortcomings like procedures of setting appraisal standards, overdue performance feedback and poor employee participation in the appraisal processes have now been revealed. The study findings reached to the conclusion that the majority of the employees' at TRA had negative attitude towards performance appraisal system. Clearly, the study findings showed procedures for effective performance standards, performance participation and performance feedback were not prioritized. The study recommends that the management of TRA should adhere to stipulated performance appraisal procedures/criteria. As regard to open performance appraisal, the management of TRA should equally involve employees in every stage of performance appraisal system and this will warrant effective performance appraisal system which eventually motivates workforce, reduced grievances, ensure cooperation, social interactions and increase productivity.