Browsing by Author "Hamisi, Haruna"

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    An ethical examination of the recurrence of pilferage of passengers’ properties in Tanzanian airports: a case study of Julius Nyerere international airport
    (University of Dar es Salaam, 2018) Hamisi, Haruna
    Stealing of properties is an ethical problem. Pilferage of passengers’ properties is a form of stealing that has persistently recurred in airports around the world. Airport authorities have employed administrative, legal and technical measures to curb the problem to little or no positive results. This study examines a possible ethical solution to the recurrence of pilferage of passengers’ properties at Julius Nyerere International Airport (JNIA) in Tanzania by exploring the causes of the interminable pilferage and the initiatives already taken to control the problem. This was a normative case study that employed a case study design. Despite adopting a qualitative approach as a basic research method, there was an element of a quantitative data that complemented the qualitative data. Primary data was collected through interviews and questionnaires from various stakeholders of the aviation industry at JNIA. The technique of data collection allowed for subjection of data into deep and critical analysis in relation to the study objectives, official documents, literature and ethical theories. The study found out that justifying the dissatisfaction of employees, managerial ineptitude, poor security systems and significantly the vicious personal character made the pilferage problem only conceptually solvable. The study, therefore, recommends that, together with the measures that are already in effect, education should be provided to the general public on ethical principles as a mechanism to deal with ethical problems and proportional actions should be taken against those who are immoral. Therefore, there should be established (and made known) a set of moral norms on pilferage and other immoral acts so as to check the behaviour of those who might be deviant.