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  1. Home
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Browsing by Author "Clement, Kokusima"

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    Determinants of employee turnover in Tanzania financial institutions: cases of Barclays, Exim and Akiba Commercial Bank
    (University of Dar es Salaam, 2007) Clement, Kokusima
    Many Public and Private, Profit and non Profit work organization in Tanzania are experiencing high rates of employee turnover. In this study the researcher wanted to determine the factors which lead to employee turnover in Tanzanian Financial Institutions. The study was based on the case study approach that focused the three Financial Institutions (Barclays, Exim and Akiba Commercial Bank). A total sample of 75 respondents (23 from Barclays bank, 24 from Exim bank and 28 from Akiba Commercial Bank). Any employee in the designated departments who was ready to participate in the study by giving enough time was taken for interview until when saturation was reached. The study showed various factors leading to employee turnover, such as looking for greener pastures, lack of recognition, poor supervision, lack of job satisfaction, job security and training, poor methods used in conflicts resolution and poor flow of information and communication. The main recommendations of the study are that: conducting exit interview and periodic workers satisfaction, providing job security, making sure that the new joiner have realistic expectations of their jobs and receiving sufficient induction training, recognizing employees, making good supervision, and making use a grievance procedure are among the methods which may be used to tackle the problem of employee turnover. The dissertation is divided into five chapters. Chapter one is an introductory part. Chapter two highlights the state of HIV/AIDS and the national response to HIV/AIDS epidemic on Mainland Tanzania. Chapter Three deals with the legal framework on protection of the rights of workers infected with HIV/AIDS on Mainland Tanzania. Chapter Four discusses the rights of workers infected with HIV/AIDS at the workplace and finally Chapter Five covers conclusion and recommendations.

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