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Access to and usage of mobitel and vodacom mobile telephones for information communication in Dar es Salaam, Tanzania
(University of Dar es Salaam, 2002) Birungi, Sarah Kaddu
The study investigated the access to, and usage of Mobitel and Vodacom mobile telephones for information communication in Dar es salaam, Tanzania. The two were selected because of the services that they offer to their users. Mobitel provides both analog and digital services whereas Vodacom provides Digital services. Secondly, because of the increasing competition, globalization and the drive for market share among the companies. A purposive sampling technique was used. Both primary and secondary data was used. The sample was 70, that is 35 from each, 20 for the service providers therefore, 10 each. Questionnaires, Interviews, published and un published works were used in data collection. Only data that was relevant to the study was summarized. The study revealed that information communication through mobile telephones is important for business communication, convenience, safety and micro coordination. Recommendations included making the services affordable to all, adequate telecommunication network to ensure accessibility to all in all parts of the country, and technical support. To a large extent, most of today's communication and information services are centralized. They require some basic underlying infrastructure without which the service cannot exist.